FlowState Alpha – Refund Policy

Effective Date: June 1, 2026

1. Subscription Refunds ($119/month)

24-Hour Grace Period

You may request a full refund within 24 hours of initial purchase only, provided:

• You have not meaningfully used the service
• You submit a request to support

After 24 Hours

All subscription payments are non-refundable.

No refunds for:

• Partial usage
• Missed time
• Failure to cancel before renewal

2. Subscription Cancellations

• You may cancel at any time
• Cancellation applies to the next billing cycle only
• No prorated refunds

3. 1-on-1 Mentorship Sessions ($150)

Strict Policy

• All sessions are non-refundable

One-Time Reschedule Exception

• Allowed once per session, if requested at least 24 hours in advance

No-Shows

If you miss the session or do not attend on time, the session is forfeited with no refund or reschedule.

4. Summer Academy ($250)

Summer Academy enrollment is a one-time $250 USD purchase per student for one 6-day camp (Camp 1 or Camp 2).

24-Hour Grace Period

You may request a full refund within 24 hours of initial purchase only, provided:

• Teams/class access has not already been sent
• The student has not attended a class
• You submit a request to support

After 24 Hours or Class Access

Summer Academy payments are non-refundable after the 24-hour grace period, after Teams/class access is sent, or after the student attends a class.

No prorated refunds are offered for missed Summer Academy classes.

5. Chargebacks & Payment Disputes

If a chargeback is initiated:

• Immediate account suspension
• Investigation of account activity
• Potential permanent ban

We reserve the right to provide usage records, login activity, and agreement to these policies to dispute claims.

6. Exceptions

Refunds may only be issued if:

• Required by applicable law
• A verified billing error occurred

7. Contact

For billing support: [email protected]